Conveayancing Supervisor - Non Fee Earning

Convey Law

Newport, Wales, United Kingdom

Full time

£30-35k (annually)

Leadership

Jun 17

Conveyancing Supervisor - Academy

 

The description below describes the nature of the role and is not limited to the tasks set out. The individual may be required to provide additional support when requested.

 

  • Job Title: Conveyancing Supervisor - Academy
  • Job Type: Permanent, Full time
  • Location: Newport, South Wales
  • Salary: £30,000.00 to £35,000.00
  • Reports to: Academy Director

 

Job Purpose

To tutor, train and assess trainees to achieve in a work-based environment. The Academy Conveyancing Supervisor is pivotal in the day-to-day operations of the Trainee Conveyancer Academy, and accordingly will need to exercise supervision over; training, file management, auditing, legal advice, client service, and personnel, enabling Trainee Conveyancers to accomplish company objectives by training and supervising new team members to reach a required benchmark as set out by the Head of Department. The ideal person for this role will be a Licensed Conveyancer who has qualified through the CLC route or cross-qualified via CILEX and is eager to develop their skills outside of the fee-earning role.

 

Your responsibilities will include: 

Key Objectives:

  • Achieving individual and cohort targets for performance and learning.
  • Coaching, mentoring and providing technical/legal support and guidance to the individuals within the Cohort.
  • To manage case capacities within the team and escalate issues to Senior Management without delay
  • Working with the Learning & Development Manager to ensure that each individual has a tailored Training Plan with key training targets agreed/achieved within defined timescales.
  • Ensuring that the individuals within their Cohort comply with all Convey Law practices and policies and are working effectively.
  • To provide training on all aspects of the junior conveyancing process to include Searches, Sale Enquiries, Title Checking, Exchange, and Completion.
  • Providing employees and learners with prompt, accurate, and constructive written feedback.
  • Maintaining high staff morale and engagement with each other and the collective company objectives – leading by example, being an exemplary role model, and providing a positive outlook at all times.
  • Provide quality service by instilling and displaying Convey Law values in every communication you are part of.
  • Maintain a safe and healthy work environment by ensuring Convey Law policies are followed, but also by identifying wellbeing issues that may be affecting your cohort.
  • Identifying and resolving workplace issues that may arise.
  • Manage your own continuous professional development by undertaking training or activities. 

 

Personal Qualities

Managing Yourself 

  • Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.  
  • Copes effectively in demanding circumstances. 
  • Good time management, adopting a flexible approach to work. 
  • Demonstrates persistence and commitment to completing tasks and objectives. 
  • Pays attention to detail and quality of work. 
  • Demonstrates a commitment to improving working practices and supports company plans and policies. 


Working with People 

  • Confident in building and maintaining strong working relationships with staff of all levels of seniority.  
  • Demonstrate a ‘can-do’ attitude including a willingness to help others within the company. 


Problem Solving 


  • Demonstrates sound judgement and good decision making when dealing with problems. 
  • Able to identify a problem arising and can develop a solution or take the correct course of action. 
  • Knows when to seek guidance or further input from others before taking action. 
  • Checks that information is accurate and complete. 
  • Looks for new solutions to problems as well as tried and tested methods. 


Communication Skills 

  • Able to communicate to colleagues in writing in a clear, constructive, and professional way. 
  • Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner.  
  • Willing to ask questions, listen to others views and accept advice. 
  • Willing to contribute ideas and seek improvements and solutions.  
  • Excellent customer communication skills including the ability to resolve complaints or escalations.  


Benefits

 

Remuneration

  • Salary packages, Appraisals and Reviews
  • Flexible Working Hours
  • Subsidised Parking
  • Bonus Scheme
  • Hybrid Working
  • Contributory Pension Scheme
  • Overtime
  • Employee Referral Bonus
  • Subsidised Conveyancing

 

Recognition

  • Recognition and Awards
  • Long Service Awards
  • Birthday Celebrations and Additional Time Off
  • Support with Charity Fundraising
  • Social Funds for Staff Parties

 

Development

  • Industry Leading Training and Development
  • Mentoring, Coaching and Teamwork

 

Health and Wellbeing

  • Wellbeing Training and Guidance
  • Holiday Cover
  • Individual Counselling
  • Workload Management
  • Stress Busing and Pampering
  • Back to Work Private Healthcare
  • Time Away From work
  • Exercise and Fitness
  • Great Environment
  • Sabbaticals
  • Maternity and Paternity Leave
  • Tools and Support to Succeed

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